Reference Number: CLO260120-2
Closing Date: 30 January 2026
Job Type: Learnership
Company: Clover South Africa
Department: Customer Service Centre
Location: Roodepoort (Constantia Park), Gauteng

Clover South Africa is offering an exciting Call Centre Learnership Programme 2026 for unemployed youth who are passionate about customer service and communication. This opportunity allows learners to gain practical call centre experience while working towards a nationally recognised NQF qualification.

📌 Learnership Overview

The Learner: CSC programme is designed to:

• Provide real-world call centre and customer service experience

• Combine classroom learning with workplace exposure

• Develop communication, customer handling, and sales skills

• Prepare learners for employment in a world-class call centre environment

Learners will be based at Clover’s Customer Service Centre in Constantia Park, Roodepoort, and attend structured training as prescribed.

📍 Location

• Roodepoort (Constantia Park), Gauteng

• Applicants from West Rand surrounding areas will have an advantage

♿ Persons with disabilities are strongly encouraged to apply

🎓 Minimum Requirements

• Grade 12 / Matric or equivalent (NQF Level 4)

• Matric completed between 2021 – 2025

• Minimum 55% average in English and Maths or Maths Literacy

• Advanced computer literacy

• Currently unemployed

• Must not have participated in a learnership before

🧠 Key Competencies

• Customer-focused mindset

• Strong verbal and written communication skills

• Interpersonal effectiveness

• Numerical ability

• Proactive and action-orientated

• Honest, reliable, and consistent

• Team-oriented with strong collaboration skills

• Motivated and committed to learning

🧾 Duties & Responsibilities

• Provide high-quality customer service

• Handle inbound and outbound customer interactions

• Resolve customer queries and complaints

• Capture and confirm customer orders accurately and timeously

• Inform customers of account holds and order status

• Communicate order-related issues to relevant stakeholders

• Sell Clover and Principal products according to customer ranges

• Promote new and additional products, including features and specials

• Support teamwork and shared responsibility

• Participate in team meetings and visual management activities

🎓 Qualification Outcome

Upon successful completion, learners will:

• Achieve a nationally recognised NQF qualification

• Gain practical call centre work experience

• Improve employability within the customer service and contact centre industry

📅 Closing Date

🛑 30 January 2026
Late applications will not be considered.