Contracts Manager-Fidelity Services Group Jobs 2026

Job Description

Position

Contracts Manager

Job Type

Permanent

Employer

Fidelity Services Group

Division

FSS Robertville

Location

Johannesburg, Gauteng

Closing Date

26 June 2026

Job Overview

Fidelity Services Group is seeking an experienced Contracts Manager to oversee security operations, client relations, staff management, and contract compliance. The successful candidate will ensure that all security requirements are met while maintaining high service standards and strong client relationships.

Minimum Requirements

Applicants must have:

• Grade 12 (Matric) or equivalent qualification
• PSIRA Grade A Registration and Accreditation
• No criminal record or pending criminal cases
• Valid driver’s licence
• Own reliable transport
• Minimum 2–3 years Residential or Estate Security experience
• Staff management experience
• Computer literacy
• Strong administration skills
• Must reside close to Centurion
• Willingness to work shifts and conduct after-hours site visits

Key Skills and Competencies

Essential Skills

• Leadership and supervision
• Client relationship management
• Security operations management
• Investigation techniques
• Report writing
• Administration and record keeping
• Planning and organising
• Communication skills
• Problem-solving
• Staff management

Personal Attributes

• Proactive and innovative
• Assertive
• Honest and reliable
• Professional
• Self-motivated
• Able to work under pressure
• Able to work independently

Key Responsibilities

Contract and Client Management

• Maintain strong client relationships
• Ensure contractual obligations are met
• Evaluate service delivery standards
• Recommend service improvements to clients

Security Operations

• Ensure Security Officers are posted on time
• Verify that officers meet client contractual requirements
• Assess client premises and identify security risks
• Implement measures to reduce security threats

Administration and Reporting

• Audit and verify access registers daily
• Generate exception reports
• Compile weekly and monthly incident reports
• Attend client and management meetings

Staff Management

• Supervise security personnel
• Handle administrative and HR-related matters
• Ensure staff compliance with operational requirements

Business Development

• Manage security projects and new business takeovers
• Support smooth operational transitions for new contracts

Why Apply?

• Permanent employment opportunity
• Leadership position within a leading security company
• Opportunity to manage large residential and estate security operations
• Exposure to client relationship and contract management
• Career growth within the security industry