Fordec Holdings Contact Centre Learnership 2026 – NQF Level 3 | R5,500 Stipend

Youth Opportunities
South Africa
September 17, 2026
Learnership

Job Overview

  • Date Posted
    September 17, 2026
  • Location
    South Africa
  • Expiration date
    October 29, 2026
  • Experience
    Fresh
  • Gender
    Both
  • Qualification
    Certificate
  • Career Level
    Others

Job Description

Fordec Holdings is offering a funded Contact Centre NQF Level 3 Learnership for unemployed South African youth who want to gain theoretical training and practical workplace experience in customer service and contact centre operations.

Participants can receive a stipend of approximately R5,500 per month while completing the programme.

Learnership Details

Programme Information Details
Programme Contact Centre Learnership
Company Fordec Holdings
Qualification NQF Level 3
Target Group Unemployed South African Youth
Age Requirement Under 29
Stipend Approximately R5,500 per month
Training Theoretical & Practical Workplace Experience
Application Email admin@fordec.co.za

Minimum Requirements

The supplied information indicates that applicants should:

  • Be unemployed
  • Be a South African youth
  • Be under 29 years old
  • Have a valid South African ID
  • Have a Matric certificate, where applicable
  • Candidates with Grade 10 are also mentioned as being eligible to apply

Because both Matric and Grade 10 are mentioned in the supplied information, applicants should submit the qualification they hold for consideration rather than assuming one universal educational requirement applies to every intake.

Documents Required

Applicants should prepare:

  • South African ID
  • Updated CV
  • Matric certificate, where applicable
  • Grade 10 qualification, where applicable
  • SARS tax letter
  • Certified copies of the required documents

What the Learnership Offers

The programme combines theoretical learning with practical workplace experience. Learners can gain exposure to contact centre and customer-service environments while working toward an NQF Level 3 qualification.

The programme may help participants develop skills relevant to:

  • Customer service
  • Communication
  • Contact centre operations
  • Problem-solving
  • Professional telephone etiquette
  • Teamwork
  • Workplace discipline

Monthly Stipend

Successful participants can receive approximately R5,500 per month during the programme.

The supplied information describes this amount as approximate, so applicants should confirm the final stipend and programme terms during the recruitment process.

Employment Equity

The supplied information states that some intakes may prioritise candidates with disabilities in line with employment equity requirements.

How to Apply

Applicants can submit their applications and supporting documents by email:

Email: admin@fordec.co.za

Ensure your application includes the required documents and up-to-date contact information.

Job Category

  • Learnerships
  • Contact Centre Learnerships
  • NQF Level 3 Learnerships
  • Customer Service Learnerships
  • Youth Opportunities

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