Insurance Manager – Unitrans

Job Details

Job Advert Summary

Unitrans is seeking an experienced Insurance Manager to lead and coordinate the Group’s insurance and claims function. The role is responsible for ensuring appropriate and cost-effective insurance cover, effective claims management, accurate financial provisioning, and strong insurance governance across the business.

The successful candidate will work closely with brokers, insurers, operational teams, finance, and other stakeholders to manage insurance risks, recover losses, improve controls, and support sound decision-making across the Group.

Minimum Requirements

Qualifications

• Relevant tertiary qualification in Insurance, Risk Management, Finance, Accounting, or a related field.
• Professional insurance qualification (IISA or equivalent) will be advantageous.

Experience

• Up to 5 years’ experience in corporate insurance, claims management, financial reporting, or a related environment.
• Experience managing insurance portfolios, claims, recoveries, and financial provisions.
• Experience engaging with brokers, insurers, auditors, attorneys, and operational stakeholders.
• Experience coordinating or leading a small team is advantageous.

Technical Skills

• Advanced Microsoft Excel skills.
• Working knowledge of Sage X3, Uniflow, and INSY.
• Experience with Power BI, QlikView, or similar reporting tools.
• Strong understanding of insurance policies, claims processes, financial provisions, and governance controls.
• Strong analytical, reconciliation, and reporting capabilities.

Key Competencies

• Analytical thinking and problem solving
• Attention to detail and financial accuracy
• Planning and organisation
• Accountability and ownership
• Communication and stakeholder engagement
• Negotiation and influencing skills
• Sound judgement and decision making
• Team leadership and collaboration
• Continuous improvement mindset
• Professionalism, integrity, and confidentiality

Duties & Responsibilities

Insurance Renewals & Policy Management

• Coordinate annual insurance renewals, declarations, and policy reviews.
• Liaise with brokers and insurers to ensure appropriate cover at competitive rates.
• Review insurance policies, premiums, excesses, exclusions, and coverage requirements.
• Identify opportunities to improve coverage and optimise insurance costs.
• Maintain accurate insurance schedules, policies, and supporting documentation.

Claims Management & Recoveries

• Oversee and manage insurance claims across the Group.
• Ensure claims are submitted accurately and within required timelines.
• Monitor outstanding claims and follow up on recoveries.
• Liaise with insurers, brokers, attorneys, assessors, and operational stakeholders.
• Drive recovery of claims and third-party recoverable amounts.
• Escalate complex and high-value claims where required.

Financial Reporting & Reconciliations

• Manage insurance provisions, reserves, reconciliations, and reporting schedules.
• Review recoveries, settlements, write-offs, and provision movements.
• Investigate and resolve insurance-related financial discrepancies.
• Support month-end and year-end reporting requirements.
• Maintain accurate records supporting insurance-related financial reporting.

Systems, Governance & Compliance

• Maintain governance over insurance and financial systems, including INSY, Uniflow, and Sage X3.
• Monitor data integrity and compliance with internal controls.
• Ensure appropriate approvals, audit trails, and documentation are maintained.
• Identify insurance risks, process gaps, and control weaknesses.
• Support compliance with Group insurance and governance requirements.

Stakeholder & Audit Management

• Build and maintain effective relationships with brokers, insurers, auditors, attorneys, and assessors.
• Provide technical insurance guidance to internal stakeholders.
• Support internal and external audits.
• Prepare management reports on claims, recoveries, insurance costs, and trends.
• Present insurance information in a clear and practical manner for decision-making.

Team Leadership & Continuous Improvement

• Coordinate the activities of the Insurance and Claims team.
• Provide guidance, coaching, and technical support.
• Monitor claims, reporting, and recovery performance.
• Identify opportunities to improve service delivery, reporting, and operational efficiency.