Netcare Receptionist Jobs 2026 – Grade 12 Required

Job Description

Netcare is inviting suitably qualified candidates to apply for the Receptionist position at Netcare Chris Barnard Memorial Hospital. This is a full-time opportunity for candidates with Grade 12 or an equivalent NQF Level 4 qualification and computer proficiency.

The Receptionist serves as a first point of contact for patients and visitors and assists with reception, admissions, telephone enquiries and general administrative services.

Netcare Receptionist Job Details

Minimum Requirements

Applicants must have:

• Grade 12 or equivalent NQF Level 4 qualification
• Computer proficiency

Preferred Work Experience

Previous experience in the following areas is preferred:

• Hospital environment
• SAP ISH
• Customer service

Required Knowledge and Skills

Applicants should have:

• Competency in data entry
• Good verbal communication skills
• Customer service skills
• Exceptional interpersonal communication skills

Knowledge of medical aid scale of benefits is preferred.

Key Responsibilities

The successful candidate will be responsible for providing professional reception and administrative support to patients, visitors and other stakeholders.

Key responsibilities include:

• Welcoming and assisting patients, visitors, doctors and other stakeholders
• Directing patients to the appropriate departments or wards
• Assisting patients and visitors with general hospital information
• Handling patient admissions and maintaining accurate patient information
• Capturing and updating patient records on the SAP system
• Verifying personal, medical aid and insurance information
• Obtaining the required admission documentation and authorisations
• Receiving and processing payments according to standard operating procedures
• Answering telephone calls professionally
• Transferring calls to the appropriate departments
• Recording and delivering telephone messages
• Responding to general patient and visitor enquiries
• Performing general administrative duties
• Maintaining accurate administrative records
• Maintaining a professional, clean and welcoming reception area
• Protecting patient confidentiality and privacy

Patient Admissions and Administration

The Receptionist will assist with the admission process by obtaining and verifying patient information, ensuring the required consent documentation is completed and accurately capturing information on the hospital’s systems.

The role also includes assisting with online pre-admissions, direct admissions and ensuring relevant medical aid authorisations and supporting documents are obtained.

Customer Service

The Receptionist is expected to provide professional and courteous assistance to patients, customers and visitors both telephonically and in person.

This includes handling general enquiries, providing relevant information and maintaining effective relationships with internal and external stakeholders.

How to Apply

Interested candidates should apply for the Netcare Receptionist – JR108880 vacancy through the official Netcare recruitment platform.

Ensure that your CV clearly reflects your Grade 12 qualification, computer proficiency and any relevant hospital, SAP ISH or customer service experience.

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