Receptionist Jobs 2026 | Netcare Milpark Hospital

Job Description

Netcare Milpark Hospital is recruiting a Receptionist (Main/Casualty/Radiotherapy) to join its team in Johannesburg, Gauteng. This role is ideal for candidates with excellent customer service and communication skills who enjoy working in a healthcare environment and providing professional support to patients and visitors.

Job Details

• Position: Receptionist (Main/Casualty/Radiotherapy)
• Company: Netcare
• Location: Netcare Milpark Hospital, Johannesburg
• Job Type: Permanent

About the Role

The Receptionist serves as the first point of contact for patients, visitors, doctors, and other stakeholders. The role involves patient admissions, handling enquiries, managing reception operations, maintaining accurate records, processing payments, and providing administrative support to ensure the smooth running of the hospital reception desk.

Minimum Requirements

Applicants must have:

• Grade 12 or equivalent NQF Level 4 qualification
• Computer proficiency

Preferred

• Previous experience in a hospital environment
• SAP ISH experience
• Customer service experience

Key Responsibilities

The successful candidate will:

• Welcome and assist patients, visitors, and healthcare professionals
• Register and admit patients accurately
• Verify patient, medical aid, and insurance information
• Handle telephone calls and transfer enquiries professionally
• Maintain accurate patient records on the SAP system
• Process cash and card payments
• Collect required documentation and authorisations
• Maintain confidentiality of patient information
• Keep the reception area clean, organised, and welcoming
• Perform general administrative duties and maintain records
• Support patients throughout the admission process
• Adhere to hospital policies and standard operating procedures

Skills and Competencies

Applicants should demonstrate:

• Excellent interpersonal and communication skills
• Strong customer service orientation
• Data capturing accuracy
• Computer literacy
• Professional telephone etiquette
• Attention to detail
• Ability to multitask in a busy environment
• Ability to maintain confidentiality
• Teamwork and professionalism

Who Should Apply?

This opportunity is suitable for candidates who:

• Have Grade 12
• Are computer literate
• Enjoy working with people
• Can work in a fast-paced healthcare environment
• Have excellent organisational and customer service skills
• Have hospital reception experience (advantageous)

About Netcare

Netcare is one of South Africa’s leading private healthcare providers, committed to delivering quality patient care through its values of care, dignity, compassion, participation, and professional excellence.

Job Category

• Receptionist Jobs
• Hospital Jobs
• Healthcare Administration Jobs
• Customer Service Jobs
• Medical Reception Jobs