RECEPTIONIST – Mediclinic

Job Description

Admissions Clerk – Mediclinic Cape Gate | Brackenfell, Cape Town (Permanent Position)

Job Overview

Mediclinic Cape Gate is recruiting an Admissions Clerk in Brackenfell, Cape Town. This permanent on-site role is responsible for assisting patients with admissions and discharges in a professional, efficient, and customer-focused manner while minimising financial and operational risks to the hospital.

This is an ideal opportunity for a detail-oriented, customer-service-driven individual to build a career in private healthcare administration.

Position highlights:

• Reference Number: 71550
• Location: Mediclinic Cape Gate, Brackenfell, Cape Town
• Workplace Type: On-site
• Contract Type: Permanent
• Recruiter: Jamie Levern Scholtz
• Number of Positions: 1

Main Purpose of the Job

To ensure smooth and accurate patient admissions and discharges while protecting the organisation from financial risks and delivering exceptional client service.

Key Responsibility Areas

• Capture and process all admissions (including pre-admissions and bookings) according to procedure
• Identify and prevent potential financial risks by strictly adhering to policies and procedures
• Manage the full discharge process as per the Patient Administration Manual
• Maintain strict patient confidentiality at all times
• Provide professional and friendly service to patients and their families

Minimum Requirements

Education:

• Essential: Grade 12 / Matric or equivalent
• Desired: None

Experience:

• Essential: No previous experience required
• Desired: Reception or administration experience, preferably in a private healthcare facility

Job Skills & Knowledge:

• Debtpack Enquiry application
• Admission, bed functions, and discharge processes
• Medical terminology and anatomy basics
• Hospitals switchboard systems
• Patient Administration policies and procedures
• AS400 Patient Admin system
• Computer literate (Microsoft Office)
• ICD & CPT codes
• Knowledge of Medical Aid Schemes and the private healthcare environment
• Workmen’s Compensation Act (WCA) processes
• Emergency / Major Incident protocols
• Risk identification (e.g. blacklisted patients, patient valuables, etc.)

Competencies

• Strong customer service orientation
• Attention to detail and accuracy
• Ability to work under pressure
• Excellent communication skills
• Professionalism and confidentiality
• Team player with problem-solving skills

Why Join Mediclinic?

• Work for one of Southern Africa’s leading private hospital groups
• Gain valuable experience in a modern healthcare environment
• Competitive salary and benefits package
• Opportunities for growth and development

Mediclinic Southern Africa is an equal opportunity employer. Preference will be given in accordance with the Employment Equity Plan. Internal applicants/employees meeting the minimum requirements are encouraged to apply.

Important Note: If you are an internal employee on a fixed-term contract, please apply using an external candidate profile.

How to Apply

Apply online through the official Mediclinic Careers Portal:

Apply Here: Search for Reference Number: 71550 on the Mediclinic website.