Shop Assistant / Cashier – Clicks Ixopo

Job Description

Company: Clicks Group
Location: Ixopo
Contract: Permanent
Industry: FMCG & Supply Management
Job Category: Retail Operations
Listing Reference: click_026995
EE Position: Yes
Apply By: 5 October 2026

About the Position

Clicks Group is looking for a Shop Assistant / Cashier to deliver service excellence through efficient customer service, point-of-sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Minimum Requirements

Education

• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level

Experience

• Desirable: Experience in a customer-facing role within a retail/FMCG store operations environment

Job Objectives

• Efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• Maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• Ensure the safe handling of cash at all times.
• Proactively promote the Clicks’ clubcard and enroll new clubcard members in order to achieve the clubcard participation targets.
• Make customers aware of promotions in order to positively affect sales and ensure customers “feel good and pay less”.
• Deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• Efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• Maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

Competencies

Essential:

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

Desirable:

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks