South African Reserve Bank (SARB) Reception Job – Pretoria

September 29, 2026

Job Overview

  • Date Posted
    September 29, 2026
  • Expiration date
    October 31, 2026
  • Experience
    Fresh
  • Gender
    Both
  • Qualification
    Certificate
  • Career Level
    Others

Job Description

The South African Reserve Bank is seeking a candidate to provide a professional and courteous reception service to SARB visitors.

Job information

Job identification 1871
Job category Administration
Job schedule Full time
Location Head Office, Pretoria, Gauteng
Degree level NQF 5: Higher Certificates and Advanced National Vocational Certificate

Qualifications and experience

To be considered for this position, candidates must be in possession of:

  • A Higher Certificate (NQF5) in Receptionist Skills, Office Administration or Call Centre;
  • Registered PSIRA grade D/E officer would be an added advantage; and
  • two to three years’ of reception experience in a Corporate Environment.

Additional requirements includes:

  • Service delivery equipment/ tools/ machinery operating knowledge and skill
  • Service delivery reporting knowledge and skill; and
  • Service delivery knowledge and skill

Key performance areas

The successful candidate will be responsible for:

  • Receiving and welcoming SARB visitors while maintaining a calm, courteous and professional demeanor.
  • Receiving, screening and responding to incoming telephone calls, and routing calls where appropriate.
  • Contacting internal hosts on the arrival of visitors.
  • Responding to public queries and redirecting them to relevant staff members where necessary.
  • Registering visitors, managing visitors’ and parking cards, and maintaining the visitors’ register.
  • Maintaining records relating to access cards in accordance with relevant legislation.
  • Providing regular reports to the Team Leader on reception operations.
  • Maintaining a safe and clean reception area.
  • Answering and diverting switchboard calls, taking messages, and assisting with telephone inquiries.
  • Recording and reporting on telephonic trends and discussions.

In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.

The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.