South African Reserve Bank (SARB) Reception Job – Pretoria
Job Overview
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Date PostedSeptember 29, 2026
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Location
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Expiration dateOctober 31, 2026
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ExperienceFresh
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GenderBoth
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QualificationCertificate
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Career LevelOthers
Job Description
The South African Reserve Bank is seeking a candidate to provide a professional and courteous reception service to SARB visitors.
Job information
| Job identification | 1871 |
| Job category | Administration |
| Job schedule | Full time |
| Location | Head Office, Pretoria, Gauteng |
| Degree level | NQF 5: Higher Certificates and Advanced National Vocational Certificate |
Qualifications and experience
To be considered for this position, candidates must be in possession of:
- A Higher Certificate (NQF5) in Receptionist Skills, Office Administration or Call Centre;
- Registered PSIRA grade D/E officer would be an added advantage; and
- two to three years’ of reception experience in a Corporate Environment.
Additional requirements includes:
- Service delivery equipment/ tools/ machinery operating knowledge and skill
- Service delivery reporting knowledge and skill; and
- Service delivery knowledge and skill
Key performance areas
The successful candidate will be responsible for:
- Receiving and welcoming SARB visitors while maintaining a calm, courteous and professional demeanor.
- Receiving, screening and responding to incoming telephone calls, and routing calls where appropriate.
- Contacting internal hosts on the arrival of visitors.
- Responding to public queries and redirecting them to relevant staff members where necessary.
- Registering visitors, managing visitors’ and parking cards, and maintaining the visitors’ register.
- Maintaining records relating to access cards in accordance with relevant legislation.
- Providing regular reports to the Team Leader on reception operations.
- Maintaining a safe and clean reception area.
- Answering and diverting switchboard calls, taking messages, and assisting with telephone inquiries.
- Recording and reporting on telephonic trends and discussions.
In line with the SARB’s commitment to diversifying its workforce, preference will be given to suitable candidates from designated groups. People with disabilities are welcome to apply.
The SARB offers remuneration and benefits commensurate with the level of the position and in line with the market. The level at which the successful applicant will be appointed will depend on his/her competence and experience.