Woolworths Customer Assistant: Tills Job 2026 | Grade 12 Required

Job Description

Woolworths is inviting suitably qualified candidates to apply for the Customer Assistant: Tills #435308 position within its Corporate Stores business unit in the Western Cape.

This is a full-time retail opportunity for candidates with Grade 12 or an equivalent NQF qualification. The role focuses on providing excellent customer service, accurately processing till transactions and supporting customers at till points.

Woolworths Customer Assistant Job Details

Minimum Requirements

Applicants should have:

• Grade 12 or equivalent NQF qualification
• Basic selling skills with the ability to promote loyalty programmes and services
• Strong customer service orientation with friendly and effective communication
• Ability to accurately process till transactions and handle various payment methods
• Good attention to detail
• Effective organisational skills
• Reliability and honesty
• Ability to remain calm under pressure and manage time effectively
• Basic product knowledge
• Flexibility to work varied shifts
• Willingness to work as part of a team

Duties and Responsibilities

Successful candidates will be responsible for:

• Greeting customers warmly and providing a positive shopping experience
• Accurately processing till transactions according to company policies
• Handling various payment methods
• Promoting Woolworths loyalty programmes and additional services
• Assisting with services such as utility bill payments and airtime sales
• Maintaining a clean, safe and organised till area
• Checking pricing accuracy and resolving discrepancies
• Following loss-prevention procedures to minimise shrinkage
• Reporting irregularities or suspicious activity
• Using product knowledge to assist customers
• Supporting promotional events and store campaigns
• Remaining calm and efficient during busy periods
• Attending team meetings
• Complying with attendance, dress code and hygiene standards

Who Should Apply?

This opportunity is suitable for candidates who have Grade 12 or an equivalent qualification and are interested in working in a customer-facing retail environment.

Applicants should be customer-focused, reliable, organised and comfortable working at till points while delivering professional service.