POST 26/65: UIF Client Service Officer
Reference No: HR4/4/7/54
Salary: R269,499 per annum
Locations and Number of Posts:
- Barberton: 6 Posts
- Bethal: 6 Posts
- Morganzon Satellite: 3 Posts
- Carolina: 3 Posts
- Badplaas Satellite: 3 Posts
- Eerstehoek: 4 Posts
- Ermelo: 5 Posts
- Breyton Satellite: 3 Posts
- Lothair Satellite: 3 Posts
- Komatipoort Satellite: 3 Posts
- KwaMhlanga: 1 Post
- Mbibane Satellite: 3 Posts
- Mdutjana Satellite: 3 Posts
- Mokobola Satellite: 3 Posts
- Siyabuswa Satellite: 3 Posts
- Mashishing: 5 Posts
- Waterval Boven Satellite: 3 Posts
- Middelburg: 2 Posts
- Belfast Satellite: 3 Posts
- Hendrina: 3 Posts
- Machadodorp Satellite: 3 Posts
- Mbombela: 1 Post
- Hazyview Satellite: 3 Posts
- White River Satellite: 3 Posts
- Mkhondo: 6 Posts
- Volkrust: 5 Posts
- Sabie: 5 Posts
- Graskop Satellite: 3 Posts
- Casteel Satellite: 3 Posts
- Secunda: 2 Posts
- Leandra Satellite: 3 Posts
- Standerton: 6 Posts
- Balfour: 3 Posts
- Delmas Satellite: 1 Post
- Ga-Nala: 1 Post
- Ogies Satellite: 3 Posts
- Amersfoort: 3 Posts
Requirements
- Education: Matriculation/Grade 12/Senior Certificate
- Experience: 0 to 6 months
- Knowledge:
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Finance Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles
- Department of Labour and UIF Policies and Procedures
- UIF’s Vision, Mission, and Values
- Customer Care Principles
- Departmental Policies, Procedures, and Guidelines
- Skills:
- Interviewing
- Communication (verbal and written)
- Computer Literacy
- Listening
- Interpretation (ability to interpret UI Act and Contributions Act)
- Conflict Management
- Time Management
- Customer Relations
- Analytical
- Interpersonal
- Telephone Etiquette
- On-the-job training (operational system)
Duties
- Provide screening services for UIF applications.
- Process applications for UIF benefits.
- Register payment continuation forms.
- Perform administrative functions.
Enquiries
Contact: Ms. E Baholo
Phone: (013) 655 8700
Applications
Submit applications to:
Chief Director: Provincial Operations
Private Bag X7263, Emalahleni, 1035
Or
Hand deliver to: Labour Building, Corner Hofmeyer and Beatty Avenue, Emalahleni
Or
Email: Jobs-MPU-CSO@LABOUR.gov.za
For Attention: Sub-directorate: Human Resources Management, Mpumalanga
Take this opportunity to join the Department of Labour and contribute to providing essential unemployment insurance services to communities across Mpumalanga. Apply now!
