Department of Employment and Labour is currently hiring Client Service Officers (UIF & Employer Services) across multiple locations in South Africa.
👉 No experience required – Grade 12 only!
📌 Job Overview
- Position: Client Service Officer (UIF & Employer Services)
- Total Posts: 13 Positions
- Salary: R269,499 per annum (± R22,458 per month)
- Job Type: Government (Permanent)
- Experience: No experience required
📍 Available Locations
🔹 UIF Client Service Officer (X6 Posts)
- Komani Labour Centre (Queenstown) – 4 Posts
- Richards Bay Labour Centre – 2 Posts
🔹 Employer Services Client Service Officer (X7 Posts)
(Kariega Labour Centre – stationed at:)
- Joubertina Satellite Office
- Louterwater Satellite Office
- Misgund Satellite Office
- Hankey Satellite Office
- Patensie Satellite Office
- Jeffreys Bay Satellite Office
- Humansdorp Satellite Office
🎓 Minimum Requirements
✔ Grade 12 / Senior Certificate
✔ No experience required
✔ Basic computer literacy
✔ Good communication skills
📚 Knowledge Required
- Unemployment Insurance Act (UIF)
- UIF Contributions Act
- Public Finance Management Act (PFMA)
- POPIA (Protection of Personal Information Act)
- Batho Pele Principles
- Government policies & procedures
🧠 Skills Needed
- Communication (verbal & written)
- Customer service & interpersonal skills
- Telephone etiquette
- Time management
- Conflict management
- Analytical thinking
- Ability to interpret UIF laws
💼 Duties & Responsibilities
- Screen and assist clients
- Process UIF benefit applications
- Register continuation forms
- Provide administrative support
- Handle customer queries
📞 Enquiries
- Komani: Mr. U Thambo – (045) 807 5400
- Richards Bay: Mr I Ximba – (035) 780 8708
- Kariega: Ms W Koba – (041) 995 7047
📨 How to Apply
🔹 UIF Posts (Komani & Richards Bay)
Submit applications to:
- Komani (Queenstown):
Private Bag X323, Queenstown, 5320
OR Hand deliver: No. 10 Robinson Road, Queenstown
📧 Email: JobsECQTN@labour.gov.za - Richards Bay:
Private Bag X20033, Empangeni, 3880
OR Hand deliver: 11 Lira Rink Road, Richards Bay
📧 Email: Jobs-KZN28@labour.gov.za
🔹 Employer Services Posts (Kariega)
- Address: 15A Chase Street, Kariega, 6230
📧 Email: Jobs-ECUHG@labour.gov.za
⚠️ Important Notes
- Use the new Z83 application form
- Attach a detailed CV only
- Certified documents required only if shortlisted
- Applications with incorrect Z83 will be disqualified
